Asset managers on alert after 'WhatsApp' crackdown on banks. Demand for software to record, archive messaging on the rise. Banks pay hundreds of millions of dollars in regulatory fines. Continued remote working underscores risk of compliance missteps.

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Asset managers on alert after 'WhatsApp' crackdown on banks. Demand for software to record, archive messaging on the rise. Banks pay hundreds of millions of dollars in regulatory fines. Continued remote working underscores risk of compliance missteps.

Asset managers are tightening controls on personal communication tools such as WhatsApp as they join banks in trying to ensure employees play by the rules when they do business with clients remotely.

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